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A Non- resident parent lost an appeal hearing due to poor and uninformed representation. He was ordered to pay £175.00 per week from a weekly wage of £200.00, and his arrears escalated to over £7,000. CMSS contacted the Child Support Agency (CSA) on his behalf and were able to prove he was treated unfairly. His appeal was overturned and reduced to £30.00 per week and his arrears adjusted.
A Parent with care contacted CMSS because the Child Support Agency (CSA) could not prove her ex-partner was working full time. CMSS investigators proved, with the use of surveillance, that he was working full time. This resulted in an increase of her maintenance from £5.00 per week to £84.00.
A Non-resident parent was ordered to pay arrears of £12,000. CMSS negotiated with the Child Support Agency (CSA) on his behalf and his arrears were reduced to £1400 and affordable weekly payments were agreed.
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